FAQs

Yes — we cater to both residential homes and commercial applications throughout the Goulburn Valley and surrounding regions.

We’re a locally owned business with over 30 years of experience in the heating, cooling, hot water and solar sectors. We pride ourselves on being on time, providing friendly service, and giving you our best price up front.

You contact us via phone, email, or by dropping in to one of our showrooms. Tell us what you’re after — what product type, usage needs, budget. We’ll assess the site if needed, provide you with a detailed quote, and once you approve, arrange for supply, installation or service.

Yes. Besides supplying products, we have a fully qualified installation and service/maintenance team. We not only install systems properly but also service and protect your investment over its working life.

Our guarantee includes promises like being on time, giving you the best price we can up front, and delivering quality service. For product warranties, we use trusted brands and pass on any manufacturer warranties where applicable.

We offer solar solutions and assist with system design, installation, and rebate paperwork to make it easier for you to benefit from government incentives.

We have showrooms in Kialla (Shepparton), Cobram, and Benalla in Victoria. Our hours are Shepparton 8.30am – 5pm Mon – Fri (Closed Saturdays), Benalla Tuesday and Thursday 10am – 4pm (Closed Mon, Wed, Fri),  Cobram Mon, Wed and Friday 10, am – 4pm (Closed Tues and Thur)

If any part of our work doesn’t meet what we promised — be it quality, timing, or performance — just let us know. We'll inspect, determine whether it’s our responsibility, and take steps to correct the issue. Customer satisfaction is central to how we operate.

Good question. It depends on factors like your location, climate, house layout, usage patterns, energy efficiency goals and budget. We can help by discussing your situation, showing you options, comparing costs & savings, and helping you select what works best for you.